Your privacy is not merely a legal obligation for us — it is a commitment we have upheld from day one. Learn exactly how playjom99 collects, uses, and protects your personal information.
These principles form the foundation of how we handle your personal data every day.
We only collect data that is strictly necessary to provide our services. No excessive data collection beyond what is required for platform operations.
All data is stored and transmitted with 256-bit SSL encryption. This means your information cannot be read by any unauthorised party, even if intercepted.
We do not use your data for purposes you have not agreed to. Every use of data is clearly stated, and you have the right to withdraw your consent at any time.
Your personal data has never been and will never be sold to third parties for marketing or commercial purposes without your explicit consent. This is our absolute commitment.
You have the right to request deletion of your personal data from our systems, subject to legal requirements and minimum record-keeping obligations stipulated by applicable legislation.
In the event of any data breach involving your personal information, we will notify you within the timeframe required by applicable law.
Welcome to the playjom99 Privacy Policy. This document clearly and transparently explains how we collect, use, store, and protect your personal information when you use our online gaming platform.
Privacy is not just a word in a legal document for us — it is part of the playjom99 culture. We believe you have the right to know exactly what happens to the information you share with us, and we are fully committed to being transparent about it.
This policy applies to all users of the playjom99 platform, including website visitors, registered users, and anyone using our mobile app. By using the playjom99 platform, you agree to the terms of this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions to fully understand your rights and responsibilities as a playjom99 user.
Playjom99 collects several categories of information depending on how you interact with our platform. Below is a complete summary of the types of data we collect:
| Data Category | Sample Information | Purpose |
|---|---|---|
| Identity | Full name, ID number, date of birth | KYC Verification |
| Relationship | Email, phone number, address | Communication & account |
| Finance | Bank account number, e-wallet | Payment processing |
| Technical | IP address, device type, browser | Security & fraud detection |
| Activity | Game records, wagering history, login logs | Platform operations & support |
| Options | Account settings, game preferences | Experience personalization |
Every piece of data we collect has a specific and legitimate purpose. We do not use your data for purposes unrelated to the services you use.
Marketing Communications: We only send marketing communications to you if you have given explicit consent. You may unsubscribe at any time through your account settings.
Playjom99 does not sell, rent, or share your personal data with third parties for marketing purposes without your consent. However, there are limited situations where data sharing is necessary for platform operations:
We may need to disclose your data without your consent in the following circumstances: a valid court order, a legal investigation by authorities, or to prevent a serious threat to an individual's safety.
All third-party providers working with playjom99 are required to sign strict data protection agreements and may only use your data for the purposes specified in those agreements.
The security of your data is a top priority at playjom99. We continuously invest in the latest security technologies and procedures to ensure your information is always protected.
While we implement comprehensive security measures, no system can guarantee 100% absolute security. You also play an important role — ensure your password is strong, unique, and not shared with anyone.
Playjom99 uses cookies and similar tracking technologies to enhance platform functionality, understand how users interact with our website, and ensure the security of your session.
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect platform functionality.
As a playjom99 user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
Request a copy of all personal data we hold about you. We will provide a full report within 30 days.
Request correction of inaccurate or incomplete data in our records via your profile settings or customer support.
Request deletion of your data, subject to applicable legal requirements and minimum record retention obligations.
Object to the processing of your data for specific purposes, including direct marketing and processing based on our legitimate interests.
Request your data in a machine-readable format for transfer to another platform as needed.
Request that we restrict the processing of your data while a dispute is pending or under investigation by authorities.
To exercise any of the above rights, contact our privacy team through playjom99 customer support. We will process your request within 30 days of receipt.
Playjom99 is a platform designed exclusively for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21.
If you become aware that someone under the age of 21 is using the playjom99 platform, please contact our support team immediately so that appropriate action can be taken.
In some cases, your data may be processed or stored on servers located outside Malaysia. This occurs when we use cloud services or international technology providers.
Playjom99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or improvements to our services.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the playjom99 privacy team is ready to assist you.
You can reach us via:
We aim to respond to all privacy-related inquiries within 3 business days and process data rights requests within 30 days from the date of receipt.
Effective date: 1 June 2026. We value your trust in playjom99 and are committed to protecting your privacy at all times.
Technologies and certifications that protect your data at all times.
Latest encryption for data in transit
Data encryption at the server
Two-factor authentication for all accounts
Penetration testing by independent experts
Real-time threat detection
Multi-location data backups
Your data is protected, your game is secure. Register now and enjoy a transparent, responsible gaming experience alongside over 500,000 Malaysian players.
By registering, you agree to the Terms and Conditions and the playjom99 Privacy Policy.